Privacy Policy

Privacy Policy

Privacy Policy

Date Updated: June 1, 2024

1. Introduction

Bestie Express is committed to protecting your privacy in accordance with the Data Privacy Act of the Philippines (Republic Act No. 10173). This policy outlines how we collect, use, and protect your personal information.

2. Information We Collect

Personal Information: Name, address, email, phone number, and other contact details.

Shipment Information: Details about the shipments you send or receive, including contents and value.

Payment Information: Billing details and payment method information.

Travel Information: Details about travel bookings, including dates, destinations, and service providers.

3. How We Use Your Information

Service Provision: To process and coordinate deliveries, travel bookings, provide customer support, and communicate with you.

Marketing: To send promotional materials and updates about our services (with your consent).

Legal Compliance: To comply with legal obligations and protect our rights.

4. Data Sharing

We do not share your personal information with third parties, except as necessary to provide our services or comply with legal requirements.

We may share your information with:

  • Service Providers: Companies that provide services on our behalf, such as delivery, logistics, and travel partners.

  • Government Authorities: As required by law or to comply with legal processes.

5. Data Security

  • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • Access to your personal information is restricted to authorized personnel only.

6. Your Rights

Under the Data Privacy Act of the Philippines, you have the following rights regarding your personal information:

  • Right to Be Informed: You have the right to know how your personal data is being processed.

  • Right to Access: You can request a copy of the personal information we hold about you.

  • Right to Rectification: You can request the correction of any inaccurate or incomplete personal data.

  • Right to Erasure: You can request the deletion of your personal data under certain conditions.

  • Right to Object: You can object to the processing of your personal data under certain circumstances.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to File a Complaint: You can file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.

8. Changes to this Policy

Bestie Express may update this Privacy Policy from time to time. Changes will be posted on our website and will take effect immediately.

9. Contact Information

For any questions regarding our Privacy Policy or to exercise your rights, please contact us at:

  • Address: 659 G. Borja Ave., Muzon Taytay, Rizal, Philippines 1920

  • Phone: (02) 8470-0026

  • Email: contact@bestie.express

By using Bestie Express services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Date Updated: June 1, 2024

1. Introduction

Bestie Express is committed to protecting your privacy in accordance with the Data Privacy Act of the Philippines (Republic Act No. 10173). This policy outlines how we collect, use, and protect your personal information.

2. Information We Collect

Personal Information: Name, address, email, phone number, and other contact details.

Shipment Information: Details about the shipments you send or receive, including contents and value.

Payment Information: Billing details and payment method information.

Travel Information: Details about travel bookings, including dates, destinations, and service providers.

3. How We Use Your Information

Service Provision: To process and coordinate deliveries, travel bookings, provide customer support, and communicate with you.

Marketing: To send promotional materials and updates about our services (with your consent).

Legal Compliance: To comply with legal obligations and protect our rights.

4. Data Sharing

We do not share your personal information with third parties, except as necessary to provide our services or comply with legal requirements.

We may share your information with:

  • Service Providers: Companies that provide services on our behalf, such as delivery, logistics, and travel partners.

  • Government Authorities: As required by law or to comply with legal processes.

5. Data Security

  • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • Access to your personal information is restricted to authorized personnel only.

6. Your Rights

Under the Data Privacy Act of the Philippines, you have the following rights regarding your personal information:

  • Right to Be Informed: You have the right to know how your personal data is being processed.

  • Right to Access: You can request a copy of the personal information we hold about you.

  • Right to Rectification: You can request the correction of any inaccurate or incomplete personal data.

  • Right to Erasure: You can request the deletion of your personal data under certain conditions.

  • Right to Object: You can object to the processing of your personal data under certain circumstances.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to File a Complaint: You can file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.

8. Changes to this Policy

Bestie Express may update this Privacy Policy from time to time. Changes will be posted on our website and will take effect immediately.

9. Contact Information

For any questions regarding our Privacy Policy or to exercise your rights, please contact us at:

  • Address: 659 G. Borja Ave., Muzon Taytay, Rizal, Philippines 1920

  • Phone: (02) 8470-0026

  • Email: contact@bestie.express

By using Bestie Express services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Date Updated: June 1, 2024

1. Introduction

Bestie Express is committed to protecting your privacy in accordance with the Data Privacy Act of the Philippines (Republic Act No. 10173). This policy outlines how we collect, use, and protect your personal information.

2. Information We Collect

Personal Information: Name, address, email, phone number, and other contact details.

Shipment Information: Details about the shipments you send or receive, including contents and value.

Payment Information: Billing details and payment method information.

Travel Information: Details about travel bookings, including dates, destinations, and service providers.

3. How We Use Your Information

Service Provision: To process and coordinate deliveries, travel bookings, provide customer support, and communicate with you.

Marketing: To send promotional materials and updates about our services (with your consent).

Legal Compliance: To comply with legal obligations and protect our rights.

4. Data Sharing

We do not share your personal information with third parties, except as necessary to provide our services or comply with legal requirements.

We may share your information with:

  • Service Providers: Companies that provide services on our behalf, such as delivery, logistics, and travel partners.

  • Government Authorities: As required by law or to comply with legal processes.

5. Data Security

  • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • Access to your personal information is restricted to authorized personnel only.

6. Your Rights

Under the Data Privacy Act of the Philippines, you have the following rights regarding your personal information:

  • Right to Be Informed: You have the right to know how your personal data is being processed.

  • Right to Access: You can request a copy of the personal information we hold about you.

  • Right to Rectification: You can request the correction of any inaccurate or incomplete personal data.

  • Right to Erasure: You can request the deletion of your personal data under certain conditions.

  • Right to Object: You can object to the processing of your personal data under certain circumstances.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to File a Complaint: You can file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.

8. Changes to this Policy

Bestie Express may update this Privacy Policy from time to time. Changes will be posted on our website and will take effect immediately.

9. Contact Information

For any questions regarding our Privacy Policy or to exercise your rights, please contact us at:

  • Address: 659 G. Borja Ave., Muzon Taytay, Rizal, Philippines 1920

  • Phone: (02) 8470-0026

  • Email: contact@bestie.express

By using Bestie Express services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.